Privacy Policy
1. Our Commitment to Privacy
INSU Specialty is committed to protecting the privacy and confidentiality of the personal information we collect. This policy outlines how we manage personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We collect personal information necessary to provide underwriting services and manage professional broker relationships. This may include:
Identity Data: Name, job title, and professional affiliations.
Contact Data: Business address, email address, and telephone numbers.
Financial & Transaction Data: AFSL details, billing information, and history of quotes or policies issued.
Technical Data: IP addresses, browser types, and session engagement data collected via cookies to optimise our digital platform.
3. How We Collect Data
Data is collected through various touchpoints, including:
Direct Interactions: When you create an account on our portal, request a quote, or contact our team.
Automated Technologies: As you interact with our website, we may collect technical data via cookies. These are used for your convenience—such as maintaining your login session—and do not contain sensitive personal data.
Third Parties: We may receive information from industry databases or regulatory bodies to verify licensing and compliance.
4. Use of Information
INSU Specialty processes your data to:
Evaluate, underwrite, and manage insurance risks.
Facilitate the rapid issuance of quotes and policy documentation.
Communicate technical updates and service enhancements.
Comply with legal, regulatory, and professional obligations.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. Data is only shared with third parties when essential for our operations, including:
Capacity Providers: Reinsurers and security providers involved in the underwriting process.
Service Providers: IT and cybersecurity partners who maintain our high-velocity digital infrastructure.
Regulatory Authorities: When required by Australian law or to prevent fraudulent activity.
6. Data Security and Retention
We employ rigorous technical and organisational measures to protect your data from unauthorised access, modification, or disclosure. We retain personal information only for as long as necessary to fulfil our service obligations or to meet statutory record-keeping requirements under Australian law.
7. Your Rights and Access
Under the Privacy Act, you have the right to:
Request access to the personal information we hold about you.
Request the correction of any inaccurate or out-of-date information.
Opt-out of any non-essential communications.
To exercise these rights, please contact our compliance team directly.
8. Third-Party Links and Embedded Content
The INSU Specialty website may include links to third-party sites or embedded tools. These providers operate under their own privacy protocols. We recommend reviewing their policies, as we do not control how they manage data once you leave our platform.
9. Updates to This Policy
We regularly review our privacy practices to ensure they remain current. Any amendments will be published on this page to ensure transparency in how we manage your information.